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End of year report Expand / Collapse
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Posted 22/02/2007 4:03:25 AM
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Last Login: 29/03/2016 3:46:38 AM
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After completing the end of year roll over, I noticed that the franked / unfranked amounts had somehow undone itself and the total was now franked. I used the major edit function (other details) to split the total between franked & unfranked. It accepted this but the Profit & Loss sheet then disappeared!!!
Can anyone explain how the franked / unfranked thing happened (I am certain they were entered correctly in the beginning), and how the Profit & Loss sheet disappeared.
Kerryanne
Post #1671
Posted 7/06/2007 9:40:52 PM


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Hi,

What do you mean the profit and loss report disappeared? Is it no longer listed under the year end reports (right hand tab of the Report Tool)?

We will test this to see if we can identify any errors.

Regards,

MySF
Post #1672
Posted 7/06/2007 9:40:52 PM
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Last Login: 29/03/2016 3:46:38 AM
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Yes the tag is still there but when I press "profit & loss" the computer does some processing / thinking and then brings up blank pages as if the report should be there but just isn't.
Post #1673
Posted 7/06/2007 9:40:52 PM
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Can you please advise how much longer I need to wait for an answer? I have to sign off my 04/05 accounts urgently.
Thanks.
Kerryanne
Post #1674
Posted 7/06/2007 9:40:53 PM


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We have sent you an email to ask for the fund file. Unfortunately without seeing the data it is not possible to say exactly why this error happens.

Regards,

MySF
Post #1675
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