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Home » MySF - The Application » Bugs and Fixes » MySF has encountered a problem and has to...

MySF has encountered a problem and has to... Expand / Collapse
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Posted 19/05/2009 3:57:58 AM
Advanced Member

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Group: Forum Members
Last Login: 22/12/2009 9:23:52 PM
Posts: 68, Visits: 175
Hi,

I'm trying to do my end of year roll. I get through most of the jornal entries when the program throws up a box saying it has encountered a problem and has to close. What do I do now? Everything seems to rolling along nicely till it blows up.

Regards

Post #4295
Posted 19/05/2009 5:16:35 PM
MySF Administrator

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Group: Administrators
Last Login: 17/05/2010 6:31:15 PM
Posts: 464, Visits: 632
Hi,

If MySF Manager fails with the message you mentioned it also creates a file called C:\MySFError.log. This file will contain details of the time of the failure as well as the location and reason for the problem.

Please either send this file through to info@mysf.com.au as an email attachment, or copy and paste its contents into an email to us. (.log files contain only text and can be opened using Notepad)

Regards,

MySF
Post #4296
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