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Junior Member
Group: Forum Members
Last Login: 3/09/2011 6:51:54 PM
Posts: 1,
Visits: 6
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| I am using the latest version of the software: 10.1.2 The application seems to develop and error whenever I try to add new share purchases of already held shares, saying that account 1151 has a non-zero balance and needs to be reversed before I can add shares. Given that this is the account holding all my shares, this is not sensible, nor realistic! The application generates the error and needs to close whenever I try to add new units using the add new at the bottom of the window. Please advise how I go about adding new purchases to already held shares. As I have not sought to add entirely new shares, I cannot say whether this function works; or has the same problem.
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MySF Administrator
Group: Administrators
Last Login: 16/05/2012 7:43:33 PM
Posts: 213,
Visits: 978
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Hello,
For others reading this post. This problem occurs when you manually process journal transactions against the Summary account of the particular asset class (in this case, 1151 - Shares).
Processing journals to summary accounts is not possible in MySF Manager but in this case, before any Shares had been added, the 1151 account was set to a detail account because it had no child (detail) accounts of its own.
Once Shares were added the correct way (via the Assets > Shares menu option), the 1151 account automatically becomes a Summary account but keeps the original transactions posted against it. This is a problem as Summary accounts should not contain transactions but can have a total balance of their detail accounts.
The only fix for this issue is to send us a copy of your fund file via info@mysf.com.au and we'll do our best to rectify it for you but unfortunately in most cases, the only option is to start the fund again.
Regards,
MySF
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